Web Labs User Groups
Customers who use Web Labs technologies have joined together in user groups around the U.K. Members have the chance to share information, resources and even data, get questions answered and plan new feature sets for products in development (and sometimes a free lunch!).
Do you want more technology to do more for you? Join the club! Buying into a Web Labs product suite is more than a one-off, its a relationship where support and collaboration are encouraged.
Web Labs Service Desk Plus
We have now been running our online help desk since 2009. Web Labs track and manage all out customer calls regarding service requests, your problems and solutions. For those existing customers not yet using this facility please contact Jan Wilmot (firstname.lastname@example.org). To set you up on the system Jan will need a customer ID, contact name, number and e mail and she will be happy to get you started. For new customers this is just another way we are adding value to your purchase with enterprise level support.