ConsultationMaster : connecting you to your clients and customers

'Interactivity' now extends far beyond your computer. Gaining feedback from users, clients and customers is recognised as a vital response to today's demanding environment for both businesses and public service providers. With ConsultationMaster from Web Labs, you can build, deliver and analyse your own online consultations to engage with the public and benefit from improved targeting and increased responsiveness.

ConsultationMaster is an easy to use, online consultation builder that operates through an intuitive, browser-based interface that requires no specialist IT knowledge. It incorporates advanced security and workflow options and a wide variety of display formats, empowering your workforce to create intelligent, interactive, multipage consultations that take full advantage of all the benefits of the electronic medium.

Building your consultation:

• Create separate Introductory, Question and Success pages.
• Control display format, utilising text boxes, select lists or check boxes.
• Include automatic validation of answers and confirmation email delivery.
• Attach documents, web links or help boxes.
• Create a PDF version.
• Manage differential access by users and staff.
• Set consultation lifecycle – have your consultation 'go live' or close to new respondents on a set date
• Create and publish analysis report on the results

Analysing your Consultation

In addition to facilitating the consultation, ConsultationMaster can help you deliver better products and services by providing automatic analysis and organisation of the information. Once processed, results can be filtered based upon age, location, gender, respondent type or any other combination of demographic data, and automatically rendered in a wide variety of graphical display formats. Completed consultations can be exported in XML or CSV form for use in other systems or converted to PDF format for general publication.

Screen shot gallery

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Consultation Master Software Modules

Consultation Master comes with a rich array of web page and administrator modules so your users and form publishers can work. These modules can be configured and bespoked to your needs.

	Accessibility - including hi-contrast and text resizing
	Attachments documents to form pages
	Field Help with various display options
	Eforms Subscribe & Login option
	MyForms Desktop
	Form Progress completed bar
	Save & Return to partially completed forms
	Validation rules: fully customisable with rules, styles and default options
	Fully Email Compliant – Compliant with all email services. Provides full control over what emails are sent out from the system
	Publishable States – Each form has a status which controls if its live or not, restrictions can be made to stop a form from being available under a non-secure environment
	Display Rules: Build multi-page forms with simple to complex rules – eforms can contain multiple pages which allow for complex rules to be generated to determine if a page should be displayed or not
	XML friendly - The form definition can be held in an XML file to make it easy to transfer between system
	Public user management
	Secure login & Multi-Level Security – Define different levels of security for individual users to tailor the system to each user requirements

	Fully OLE/ODBC Compliant – Connect to any OLE/ODBC database to retrieve, validate or save data into the database. Compatible with any SQL Server, Oracle, MySQL, and Sybase databases.
	Field Block Library – Contains a library of preset questions; customisable as field blocks that can be reused within your forms saving repetition for form authors
	Dublin Core Integrated Metadata – System will either automatically generate the Dublin Core tags for you, or allow you to control the values yourself
	Forms Library – Access to a library of all the forms built by some of our other clients
	User Management & Role management
	Report management
	Result processing
	Integrated Workflow – A fully integrated workflow system is included which is based on the Workflow Management standards. Allows you to setup different views of the same form based on different criteria and the user roles.
	Automated PDF Generation – Generates a PDF of the form and the submission without any design work required from the administrators
	Chart production